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Customer Service Rep

Akron, OH 44313

Posted: 04/20/2024 Industry: Customer Service Job Number: 1096102

Job Description

One of the area's longest standing professional Answering Services is now accepting resumes for several key Full-time slots, ranging from afternoon shift to overnight shift.

Primary Duties -

In this position, take messages and provide callers with basic information, such as when the company's office will re-open. You may also schedule, cancel and change appointments or direct callers to other resources, such as a website or alternate contact number. In addition, some customers may require you to make follow-up calls.
General Qualifications -
High school diploma or a GED preferred. Previous customer service experience is preferred but will train candidates with solid work history. The ideal candidates will have previous computer experience to include data entry as well as good organizational skills along with the ability to multitask.
In addition, it is important to have an understanding of phone etiquette as demonstrated by excellent verbal, interpersonal and written communication skills. The ability to work under pressure can also prove invaluable in this line of work.
***Candidates must pass a 5 panel Urinalysis as well as National Background check.
These are full-time positions consisting of 8 hour shifts with some flexibility in scheduling between multiple layers of scheduled shifts. OT is available. This business provides services 7 days a week & 364 days out of the year.


                           Salary                                                   USD $15 Per Hour                        
                           Career Level Required                                                   Experienced                         
                           Experience Required                                                   2+ same/similar & recent                 
                           Job Type                                                   Full time                        
                           Job Status                                                  Temp-to-hire                      


           Apply Method        


                                                              Standard Apply:    or visit us between 9am-2pm Mon-      Fri @  916 E. Tallmadge Avenue -  Akron, 44310.                                          
                                                                                          Phone                                :                                330-633-4747
                               Email                                 :    

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